Legal
Privacy Policy
Steel Market ("we," "our," or "us") provides a mobile application that offers steel market rates, news, trends, notifications, and related services (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App.
1. Information We Collect
We may collect the following categories of information:
- Account and Login Information
- Mobile phone number
- One-time password (OTP) verification data
- Customer/account ID
- Session/authentication token
- Profile Information
- Name
- Email address
- Company name
- GST number
- Address details (city/state/country), if provided by you
- App Usage and Device Information
- Device and app diagnostics
- Crash logs and technical error reports
- App interaction data needed to improve performance and reliability
- Notification and Communication Data
- Push notification token (for sending alerts and updates)
- Subscription and Payment Information
- Subscription status and package details
- Payment/order identifiers and status from payment partners (We do not store full card/banking credentials in the App.)
2. How We Use Information
We use your information to:
- Create and manage your account
- Authenticate login and secure access
- Provide market rates, news, trends, and personalized content
- Send important alerts and push notifications
- Process subscriptions and payment-related workflows
- Troubleshoot errors, detect misuse, and improve app quality
- Comply with legal obligations
3. Sharing of Information
We may share data with:
- Service providers that help us operate the App (e.g., cloud hosting, analytics/crash reporting, messaging, payment processing)
- Payment partners to process transactions and subscription status
- Legal/regulatory authorities when required by applicable law
We do not sell your personal information.
4. Data Retention
We retain personal information only as long as needed for:
- Providing the App and account services
- Legal, tax, fraud-prevention, and regulatory requirements
- Internal backup, audit, and dispute-resolution purposes
When no longer required, data is deleted or anonymized where reasonably possible.
5. Data Security
We use reasonable technical and organizational safeguards to protect your information, including secure storage mechanisms and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on applicable law, you may have rights to:
- Access or correct your personal information
- Request deletion of your account/data
- Withdraw consent for certain processing
- Opt out of push notifications from device settings
To exercise these rights, contact us using the details below.
7. Children's Privacy
The App is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
8. Third-Party Services
The App may use third-party tools/services (for example, payment, push messaging, and crash analytics). Their handling of data is governed by their own privacy policies.
9. International Data Transfers
Your information may be processed in countries other than where you reside, subject to appropriate safeguards and applicable legal requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted in the App and/or associated listing pages with a revised effective date.
Contact
Email: cypressweb24@gmail.com